North Carolina Center for
Hospital Quality and Patient Safety

Carol Koeble, MD, MS, CPE
Director, NC Center for Hospital Quality and Patient Safety
919-677-4211

Dr. Koeble completed her medical education at The Uniformed Services University of the Health Sciences, School of Medicine, and her OB/GYN Residency at David Grant US Air Force Medical Center and a Master of Science in Preventive Medicine and Administrative Medicine at the University of Wisconsin School of Medicine. She severed in the US Air Force and was stationed at bases in Washington DC, California and Alaska. Prior to retirement she was the director of the OB/GYN clinic at Elmendorf AFB in Anchorage, AK. After retirement Dr. Koeble joined the staff at the Alaska Native Medical Center (ANMC) in Anchorage, Alaska, a Native-owned, non-profit organization that provides healthcare services to Alaskan Natives and Native Americans. She currently practices Obstetrics part time with Wake Faculty Physicians at Wake Med Raleigh.

At ANMC Dr. Koeble was the medical director for The Southcentral Foundation, a co-owners of the medical center. She worked with the Institute for Healthcare Improvement (Boston) and with Intermountain Health Care (Salt Lake City) to develop quality improvement models that could be utilized at ANMC. In September 2005, Dr. Koeble joined NCHA as the Director of the newly established North Carolina Center for Hospital Quality and Patient Safety. She has established the Center as a quality and patient safety resource for NC healthcare organizations through education, collaboration, consultation and clinical measurement services.

Joanne Campione, PhD, MSPH
Director, Clinical Measurement Services
919-677-4133

Dr. Joanne Campione joined the North Carolina Center for Hospital Quality and Patient Safety in March 2006. She is responsible for the NC Hospital Quality Performance Report and the analysis of hospital clinical measures associated with national and statewide quality improvement initiatives. In December 2005, Joanne received her PhD in health services research from the University of North Carolina Chapel Hill. She has been a research fellow with UNC's Institute on Aging and the Durham VA Medical Center. Prior to NCHA and her doctoral studies, Joanne managed a department at LabCorp that assisted managed care companies with physician-level quality measures and disease management. Previous work experience includes six years with Blue Cross and Blue Shield North Carolina as a QI project manager and a health industry analyst and two years with CMS' Office of Legislation and Policy in Washington, D.C. Joanne received her MSPH from UNC-Chapel Hill and a B.A. in Health Policy from the University of Maryland, Baltimore County.

Nancy Schanz, RN, MA, MHA, MBA
Director, NC Quality Center PSO
919-677-4105

Nancy is the Assistant Director of the NC Quality Center Patient Safety Organization (NCQC PSO) and responsible for the leadership and management of the NCQC PSO. The NCQC PSO conducts activities that minimize harm to patients by fostering a culture of quality and safety through learning and sharing among healthcare organizations. She joined the Quality Center in July 2008 and was previously the Administrator for a homecare joint venture of UNC Hospitals and WakeMed Health & Hospitals covering 37 counties and worked at other hospitals in various hospital and nursing administrative positions. She has experience in working with quality improvement and risk management initiatives in major teaching hospitals and with Ernest and Young as a nursing consultant in multiple states. Nancy has her Bachelors Degree in Nursing from the University of Illinois, a Master of Arts in Educational Leadership, a Master in Business Administration and a Master in Healthcare Administration.

Laura Maynard, M.Div
Director of Collaborative Learning
919-677-4121

Laura holds a B.A. degree in English from Marshall University in Huntington, West Virginia; a Master of Divinity degree from Vanderbilt University in Nashville, Tennessee; a certificate in management of nonprofit organizations from the University of Western Ontario in London, Ontario; and has completed Six Sigma Black Belt training through North Carolina State University. Laura is a TeamSTEPPS Master Trainer. She has previously worked as Administrative Director for the Duke University Health System Patient Safety Program and as Patient Safety Specialist in the Partners Healthcare Office of Patient Safety, Boston, Massachusetts. Her experiences include work in quality improvement and risk management for a large private behavioral health company, management of nonprofit social service agencies, and pastoral leadership of church congregations. In various settings she has been teaching communication skills for more than 25 years. As Director of Collaborative Learning with the North Carolina Center for Quality and Patient Safety, she works with the Quality Center team to lead collaborative initiatives.

Shelby Lassiter, RN, BSN, CPHQ, CIC
Performance Improvement Specialist
919-677-4119

Shelby holds an Associate Degree in Nursing from Wake Technical College and a Bachelor's Degree in Nursing from East Carolina University. She is certified in Infection Control (CIC) and is a Certified Professional in Healthcare Quality (CPHQ) through the National Association of Healthcare Quality (NAHQ). She has over thirty years of experience in nursing: medical/surgical nursing, critical care, healthcare quality, and infection prevention. Shelby came to the Quality Center from the Covidien corporation where she worked as an Infection Preventionist supporting customers along the east coast in their infection prevention efforts. Prior to that, she was at WakeMed in the Infection Prevention and Quality departments. Her role at the NC Quality Center is to support healthcare organizations participating in NC SHIM and infection prevention collaboratives.

Dr. Erica Preston-Roedder
Healthcare Data Analyst
919-677-4125

Latoshua LeGrant, ASQ, CQIA
Project Manager
919-677-4134

Latoshua is a Project Manager with the North Carolina Center for Hospital Quality and Patient Safety. She joined the Quality Center in March 2007, with project and quality management experience from the IT and Banking industries. Latoshua graduated Summa Cum Laude and received her Bachelor of Science in Computer Science/Engineering from Johnson C. Smith University in Charlotte, NC. She also has a Master's Certificate in Project Management from George Washington University and is a Certified Quality Improvement Associate through the American Society for Quality.

Dean Higgins, BA
Project Manager
919-677-4212

Dean joined the North Carolina Center for Hospital Quality and Patient Safety in early 2008 as a Project Manager. He has over ten years of experience working across diverse healthcare settings to improve quality, increase access to care, and to promote healthcare advocacy and education. Having developed new programs for community mental health organizations and while serving as a hospice volunteer coordinator, Dean has significant experience in project management and program development. He also brings marketing expertise from his most recent experience as a healthcare marketer for a community based hospice organization. Dean received his Bachelor of Arts degree from Berea College in Berea, KY.

Laura Ammons, BA
Systems Analyst
919-677-4146

Laura serves the Quality Center as Systems Analyst. She develops and maintains web sites, databases and other information systems as well as assessing new uses of media and technology. Laura has a B.A. in communication studies from the University of North Carolina at Chapel Hill and has worked with NCHA since 1999.

Sharon McNamara
Performance Improvement Specialist
919-677-4129

Nanci Kingsbury
Executive Administrative Assistant
919-677-4135

Nanci is the administrative assistant for the Center for Hospital Quality and Patient Safety. Prior to joining the Quality Center team, she worked for California State University, Dominguez Hills in the College of Health and Human Services and School of Nursing as an administrative analyst/specialist for over 20 years.