Resources
Toolkits
This tool kit supplement, in tandem with the national tool kit, will explore the technical challenges of preventing catheterassociated bloodstream infections (CLABSI). It will provide guidance on implementation, as well as tools that can be readily adapted and used in your organization to prevent these dangerous infections. Project management tools will assist teams to plan and track their implementation. Performance improvement methods and measurement will assist teams to design reliable processes. Evidence-based prevention strategies will assist the team with developing ideas and educating the healthcare team to prevent CLABSIs.
©2011, The NC Center for Hospital Quality and Patient Safety
Download the Toolkit 6.8MB
View the National Toolkit
This tool kit explores the technical challenges of preventing catheter-associated urinary tract infections (CAUTI), such as developing insertion criteria and a process to assure that it is used for every indwelling catheter that is placed. It provides guidance on implementation as well as tools that can be readily adapted and used in your organization to prevent CAUTIs. Project management tools assist teams to plan and track their implementation. Performance improvement methods and measurement assist teams to design reliable processes. Evidence-based prevention strategies assist the team with developing ideas and educating the healthcare team to prevent CAUTIs.
©2010, The NC Center for Hospital Quality and Patient Safety
Download the Toolkit 41MB
The Medication Reconciliation Toolkit was developed by the North Carolina Center for Hospital Quality and Patient Safety in September 2006, revision Dec 2006. Portions of this toolkit reproduced with permission of The Carolinas Center for Medical Excellence.
The toolkit was designed for use with the North Carolina Medication Reconciliation Collaborative programs. The materials in this toolkit can be reproduced for the purpose of establishing medication reconciliation process in a hospital, but cannot be reproduced with intentions of commercial use.
©2006, The NC Center for Hospital Quality and Patient Safety
©2005, Carolinas Center for Medical Excellence
Download the Toolkit 3.9MB
The North Carolina Eliminating MRSA Tool Kit was developed by the North Carolina Center for Hospital Quality and Patient Safety in September 2007. The toolkit was designed for use with the North Carolina Eliminating Methicillin-Resistant Staphylocccus aureus (MRSA) Collaborative program. The materials in this toolkit can be reproduced for the purpose of establishing processes to eliminate MRSA in a hospital, but cannot be reproduced with intentions of commercial use.
©2007, The NC Center for Hospital Quality and Patient Safety
Download the Toolkit 7.5MB
The North Carolina Rapid Response Team Partnership: A Learning Collaborative Tool Kit was developed by Hospital Patient Safety Services, a division of The Carolinas Center for Medical Excellence for the North Carolina Rapid Response Team Partnership in March 2006. The North Carolina Rapid Response Team Partnership consists of the following organizations:.
North Carolina Hospital Association - NCHA
The North Carolina Area Health Education Centers - NC AHEC
The Carolinas Center for Medical Excellence - CCME
VHA - Central Atlantic
Premier Inc.
The toolkit was designed for use with the Collaborative program. The materials in this Tool Kit can be reproduced for the purpose of establishing a rapid response team, but cannot be reproduced with intentions of commercial use. †Support for this Tool Kit was provided in part by a grant from the Robert Wood Johnson Foundation, Princeton, NJ.
©2006, The NC Rapid Response Team Partnership
Download the Toolkit 4.0MB
The North Carolina Surgical Care Improvement Project Tool Kit was developed by the North Carolina Center for Hospital Quality and Patient Safety in August 2007. The toolkit was designed for use with the North Carolina Surgical Care Improvement Project Collaborative program. The materials in this toolkit can be reproduced for the purpose of establishing surgical care improvement process in a hospital, but cannot be reproduced with intentions of commercial use.
©2007, The NC Center for Hospital Quality and Patient Safety
Download the Toolkit 7.5MB
RED=ALLERGIES YELLOW=FALL RISK PURPLE=DNR
Links
Agency for Healthcare Research and Quality (AHRQ)
www.ahrq.gov
The Agency for Healthcare Research and Quality is the nation's lead Federal agency for research on health care quality, costs, outcomes, and patient safety.
American Health Quality Association (AHQA)
www.ahqa.org
The American Health Quality Association represents Quality Improvement Organizations (QIOs) and professionals working to improve the quality of health care in communities across America. QIOs share information about best practices with physicians, hospitals, and nursing homes. Working together with health care providers, QIOs identify opportunities and provide assistance for improvement.
American Hospital Association (AHA)
www.aha.org/aha/key_issues/qualityalliance/index.html
The American Hospital Association (AHA) is the national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. Close to 5,000 hospitals, health care systems, networks, other providers of care and 37,000 individual members come together to form the AHA.
American Society for Healthcare Risk Management (ASHRM)
www.ashrm.org
The American Society for Healthcare Risk Management is a personal membership group of the American Hospital Association representing health care, insurance, law and other related professions. ASHRM promotes effective and innovative risk management strategies and professional leadership through education, recognition, advocacy, publications, networking and interactions with leading health care organizations and government agencies.
Carolinas Center for Medical Excellence (CCME)
www.mrnc.org
CCME is a non-profit, physician-sponsored healthcare consulting firm and the Medicare Quality Improvement Organization (QIO) for North Carolina.
Center for Children's Healthcare Improvement
www.childhealthimprovement.org
The Center for Children's Healthcare Improvement (CCHI) is a program to improve healthcare for children. The mission of the Center is to eliminate the gap between what is and what could be in healthcare for children and adolescents in North Carolina.
CMS Hospital Quality Initiative
www.cms.hhs.gov/quality/hospital/
The Hospital Quality Initiative uses a variety of tools to stimulate and support significant improvement in the quality of hospital care. The initiative aims to refine and standardize hospital data, data transmission, and performance measures to construct one robust, prioritized and standard quality measure set for hospitals.
Hospital to Home
www.h2hquality.org
The Hospital to Home (H2H) national quality improvement initiative is a collaboration of the American College of Cardiology and the Institute for Healthcare Improvement to address the complex challenge of creating a coordinated health care team across different settings of care and to provide reliable, safe and health-enhancing transitions for patients. Studies have shown substantial opportunities to improve early rehospitalization rates, particularly for patients hospitalized with cardiovascular conditions like heart failure and acute myocardial infarction (AMI). H2H will provide hospitals and practices with proven evidence-based strategies and the tools and systems necessary to improve care transitions, empower patients and ultimately reduce preventable and costly hospital readmissions.
Institute for Healthcare Improvement
www.ihi.org
The Institute for Healthcare Improvement (IHI) is a not-for-profit organization driving the improvement of health by advancing the quality and value of hospital and health care services. Founded in 1991 and based in Cambridge, Massachusetts, IHI offers comprehensive products and services focused on measurable, improvements in healthcare quality.
IHI and NCHA have entered into a strategic partnership to better support improvement efforts in hospitals in North Carolina and to advance NCHAís mission of dramatically improving the overall quality of health care. IHI strongly supports NCHA's goal to help NC member hospitals become the safest and highest-quality health care providers in the nation. The primary focus of the IHI/NCHA strategic partnership is a committment to the 100,000 Lives Campaign and NC hospital membership in IHI's Impact network.
Institute for Safe Medication Practice (ISMP)
www.ismp.org
The Institute for Safe Medication Practice is dedicated to learning about medication errors, understanding their system-based causes, and disseminating practical recommendations that can help healthcare providers, consumers, and the pharmaceutical industry prevent errors.
The Joint Commission
www.jointcommission.org
Mission: To continuously improve†the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.
The Quality Source
www.ahecqualitysource.com
a Web site hosted by the North Carolina AHEC Program in partnership with the NC Center for Hospital Quality and Patient Safety. This Web site will keep you up to date on significant education offerings and information about Quality and Patient Safety. There is lots of activity in the state and this site can be your ONE PRIMARY SOURCE to identify the many valuable resources. It is also a way for you to communicate what interests you may have so that the AHEC can work with you and our community partners to target your specific needs.
National Center for Patient Safety (NCPS)
www.patientsafety.gov
The National Center for Patient Safety is a leader in patient safety culture. Its goal is the nationwide reduction and prevention of inadvertent harm to patients as a result of their care with a focus on prevention, not punishment. The site offers many patient safety resources and tools.
National Priorities Partnership (NPP)
www.nationalprioritiespartnership.org
The National Priorities Partnership (NPP) offers consultative support to the Department of Health and Human Services on setting national priorities and goals for the HHS National Quality Strategy. Member organizations also play a key role in identifying strategies for achieving the aims of better care, affordable care, and healthy people and communities; and facilitating coordinated, multi-stakeholder action.
National Patient Safety Foundation (NPSF)
www.npsf.org
Mission: The mission of The Joint Commission is to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.
North Carolina Medical Society, Physician and Patient Resource Center
www.ncmedsoc.org/pages/prc/prc.html
The North Carolina Medical Society (NCMS) began in 1849 when 25 physicians united to advance medical science and to raise the standards for their profession. Today, in our 154th year, we are more than 11,000 strong and champion the same goals and ideals. As the largest physician organization in the state, the North Carolina Medical Society devotes itself to representing the interests of physicians and protecting the quality of patient care.
Statewide Program for Infection Control and Epidemiology (SPICE)
www.unc.edu/depts/spice
The Statewide Program for Infection Control and Epidemiology at the University of North Carolina at Chapel Hill is funded by the General Assembly of North Carolina to serve the State. SPICE is not a regulatory agency but provides education and consultation to North Carolina healthcare facilities.
Veterans Health Administration, National Center for Patient Safety (VHA-NCPS)
www.patientsafety.gov
The NCPS was established in 1999 to develop and nurture a culture of safety throughout the Veterans Health Administration. Our goal is the nationwide reduction and prevention of inadvertent harm to patients as a result of their care. Patient safety managers at 157 VA hospitals and patient safety officers at 21 VA regional headquarters participate in the program.
Tools
Quality Definitions
Download these definitions used by the Quality Center in PDF format.
Novant Health's Hand Hygeine Marketing Materials
Novant Health feels so strongly about hand hygiene and improving the quality and safety of patient care, it is making its resources available free of charge to other organizations.
WHO Surgical Safety Checklist
The goal of the Safe Surgery Saves Lives Challenge is to improve the safety of surgical care around the world by ensuring adherence to proven standards of care in all states. The WHO Surgical Safety Checklist has improved compliance with standards and decreased complications from surgery in eight pilot hospitals where is was evaluated. Learn how to implement the checklist in your own facility.
IHI Global Trigger
The Institute for Healthcare Improvement formed the Idealized Design of the Medication System (IDMS) Group in May 2000. The group of 30 physicians, pharmacists, nurses, and statisticians established an aim to design a medication system that is safer by a factor of 10 and more cost-effective than systems currently in use. The Trigger Tool for Measuring Adverse Drug Events was initially developed by this group and provided the basis for development of other subsequent Trigger Tools.
Download the tool for detailed information
www.ihi.org/IHI/Topics/PatientSafety/SafetyGeneral/Tools/IHIGlobalTriggerToolforMeasuringAEs.htm
Governing Board Resources
- Hospital Patient Safety and Quality Monitoring: A Resource for Governing Boards and Trustees. Center for Healthcare Governance. 2005.
- Hospital Governing Boards and Quality of Care: A Call to Responsibility. National Quality Forum. Dec 2004.
- Strategies for Leadership: Hospital Executives and Their Role in Patient Safety. American Hospital Association. 2001.
- GreatBoards.org
- IHI
- SafetyLeaders.org
- AHA patient Safety Center
- The Elements of Governance: Board's Role in Quality. The Governance Institute. 2006.
- Seven Leadership Leverage Points for Organization-Level Improvement in Health Care. IHI 2005.
Patient Health Snapshot
Developed by the Quality of Care and Performance Improvement Committee of the NC Medical Society, this form helps you as the patient keep record of your medical conditions, allergies to medications, and medication history. Such information is very important for physicians to have, especially in case of emergency. Download health_snapshot.pdf (907kb).
Engaging Physicians
Strategies for engaging physicians and providers in quality improvement and patient safety.
To view documents and videos on this site you may need one of the following plugins:
Microsoft Powerpoint
Microsoft Excel
Microsoft Word
Adobe PDF
Windows Media Player