While initiatives often target a specific clinical area, NCQC also infuses adaptive components of improving safety into all of these initiatives, such as creating a fair, just, and accountable culture; optimizing teamwork and communication; leadership involvement; and a structured process to analyze and learn from hospital-acquired conditions or process defects when they occur.
Safety Culture Services
Safety culture in healthcare can be defined as the enduring value and priority an organization and employees place on patient and workforce safety. It consists of shared beliefs and attitudes, which in turn influence behaviors towards reporting, learning, teamwork, as well as personal and organizational accountability.
CAH Quality Improvement and Care Transitions Collaborative Learning Network
Participating Critical Access Hospitals and the NC Quality Center (NCQC) are working together in a 3-year collaborative learning network to improve the quality and safety of patient care through a focus on improving performance in inpatient and outpatient core measures and certain care transition measures as defined by MBQIP, along with HCAHPS scores. NCQC is assisting hospitals in assessing current performance, identifying gaps and developing improvement plans to address identified opportunities. Training on basic quality improvement, data tracking and reporting with access to best practices and subject matter experts will help to establish a foundation for sustainable improvement.
Perinatal Safety Initiatives
Perinatal Safety Learning Network: NCQC is offering a Perinatal Safety Learning Network. The network consists of a webinar series with networking opportunities for sharing strategies on implementing the three Partnership for Maternal Safety Bundles: PPH, hypertension and VTE.
Newborn Blood Screening Transit Times: NCQC is offering educational programming regarding the importance of decreasing Newborn Blood Screening Transit Times to less than 2 days.
This site contains resources that you can utilize to promote awareness of antimicrobial drug overuse.
Patient Family Engagement
Patient Family Engagement(PFE) is defined by the Institute of Medicine as “providing care that is respectful of and responsive to, individual patient preferences, needs, and values; and ensuring that patient values guide all clinic decisions.” The following resources have been gathered to help support healthcare providers meet the expectations of offering patient-centered care that effectively engages the patient, their families and caregivers.
Healthcare-associated Infections (HAI) Learning Networks
A learning network designed to support participating facilities in reducing and preventing harm related to HAIs. Four of the most common HAIs are the focus of this network: CAUTI, CLABSI, SSI and VAE. Evidence-based technical interventions to prevent HAIs will be shared and implemented utilizing the Comprehensive Unit-based Safety Program (CUSP) model, which incorporates adaptive HAI prevention work, related to leadership engagement, learning from defects, and good teamwork and communication.
The North Carolina Alliance for effective Care Transitions (NC ACT) is a gathering of stakeholders representing hospitals, long term care, assisted living, home health, hospice, mental health, case management, insurance plans, community care networks, patients and others meeting to coordinate efforts improving care transitions across all settings for all North Carolinians.
NC Just Culture Community
Welcome North Carolina Just Culture Collaborative alumni. This page is a centralized location to communicate collaborative updates, share improvement resources, view upcoming Just Culture events and to facilitate collaboration between facility teams
High Performance Health Systems Collaborative
The primary objective of the Collaborative is to advance NC-based health systems to a higher state of readiness in order to be successful under North Carolina’s provider-led Medicaid reform plan, federal, commercial and emerging accountable care models, and the Medicare Access and CHIP Reauthorization Act (MACRA), which encourages providers to be more involved in advanced payment models.