Resources for Patients

The following list of national and North Carolina resources have been collected to help you be an active a partner in your health care.

Glossaries for Patients

We support patient engagement in a variety of ways, including explaining common terms and abbreviations used in healthcare in order to effectively communicate as partners. The links below help in understanding many of the terms and abbreviations used in healthcare

Centers for Medicare and Medicaid Website – This list explains acronyms found on the web site and other acronyms that are commonly used. This list is not a legal document.

SUNY Upstate University Hospital Glossary of Medical Terms –  The health care field has its own “shorthand.” This website list  some of the words and abbreviations frequently used in a hospital setting.

The Joint Commission resource lists of various healthcare associations and societies

Partnering In Your Health Care

Communicating With Your Provider

A patient education program designed to promote communication between healthcare providers and patients, in order to improve health outcomes. The site includes presentations, tool kits for professionals and patients, fact sheets, brochures, statistics, logos and guidelines and more.

Patient Involvement – This Agency for Healthcare Research and Quality site offers patient and consumer resources for improving your  interaction with your health care provider during visits and in preparation of procedures.

North Carolina Hospitals Healthier Tomorrow – Hear real stories from real people about their caregiver, hospital and health care experience. Share your hospital story, learn about hospital and community resources in your area.

Institute for Patient-Family Centered Care (IPFCC) provides numerous tools and resources to help healthcare providers and patients and their families become better partners in healthcare

Agency for Healthcare Research and Quality (AHRQ) has great resources written specifically to communicate to consumers how they can directly engage in preventing medical errors and improving the safety and quality of healthcare

The Center for Advancing Health provides a list of measurable behaviors relative to patient engagement

The Joint Commission Speak Up Brochure offers many examples of how patients and their families can be actively engaged in preventing infections and improving safe care

The Joint Commission (TJC) has a free newsletter that provides tips for patients to be safe and healthy!


General Resources for Your Safety as a Patient

Centers for Disease Control’s Patient Safety website, “What You Can do to Be a Safe Patient”

National Patient Safety Foundation consumer website


Preventing Heath Care Associated Infections

Infection Prevention and You. Consumer website of the Association of Professionals in Infection Control and Epidemiology

NC Division of Public Health – North Carolina hospital infection rate reports 

Preventing Catheter Associated Urinary Track Infections (CAUTI)

Urinary tract infections: What you need to know to reduce your risk A patient great resource from Infection Prevention and You

 Preparing for Surgery and Preventing Surgical Site Infections

Consumer website “Optimizing Health Before Surgery” – Strong for Surgery has developed tools and resources for patients facing surgery that are available for use.


Preventing Central Line Associated Blood Stream Infections  (CLABSI) 


Preventing Adverse Drug Events


Preventing Injuries from Falls and Immobility


Preventing Pressure Ulcers


Prevention of Obstetrical Complications


Preventing Venous Thromboelism


Preventing Ventilator Associated Pneumonia