To conduct activities that minimize harm to patients by fostering a culture of quality and safety through learning and sharing among healthcare organizations.
What is a PSO?
A PSO collects, aggregates and analyzes patient safety events that are confidentially reported by hospitals and other healthcare providers. By encouraging voluntary and confidential reporting of serious adverse events a PSO can facilitate a shared-learning approach that supports effective healthcare improvements.
The Patient Safety and Quality Improvement Act of 2005 (Patient Safety Act) authorized the creation of a nationwide network of PSOs. This was in response to increasing concern about the lack of patient safety event reporting, which in turn prevented the collection of data to make significant patient care improvements.
By providing both privilege and confidentiality, PSOs provide a secure environment where clinicians and health care organizations can collect, aggregate, and analyze data, thus improving quality by identifying and reducing the risks and hazards associated with patient care.
PSO FAQ Sheet
What to learn more about the TQC PSO and why you should join ?
PSO Annual Summary
Read about the accomplishments of the Quality Centers PSO in the 2016-2017 Annual Program Summary.
Caring for Behavioral Health Patients in Non-Behavioral Health Settings
NC ED Pain Management Guidelines
NC ED Pain Management Guidelines (PDF)
- Handoffs & Transitions of Care Safe Table - Nash Health Care - May 8, 2018, 2:00 pm - 3:00 pm
- TQC PSO Members Only: Safe Table on Patient-Staff Violence - May 31, 2018, 9:45 am - 1:30 pm
- Root Cause Analysis and Action (RCA²) - Jun 14, 2018, 8:00 am - 5:00 pm
- Root Cause Analysis and Action (RCA²) DSOHF Staff Only - Jun 15, 2018, 8:00 am - 5:00 pm
- TQC PSO Members Only: Elopement Risk - DSOHF Staff Only - Jul 18, 2018, 9:45 am - 1:30 pm
- TQC PSO Members Only: Bar-Coded Medication Administration Workarounds Safe Table - Oct 2, 2018, 9:45 am - 1:30 pm
- NCHA Quality and Patient Safety Symposium - Oct 15, 2018 - Oct 16, 2018, 8:00 am - 5:00 pm
Patient Safety & Culture Specialist